8.0 ExcellentSusan, Apr 2024
LikedThe reception area is pretty big and nice and always busy with so many guests since the price is one of the most affordable in that area. They have some restaurants and stores (even ABC stores!). It's really convenient to buy something for breakfast or snacks. They even provide free refill water station near the elevator on the ground floor. Our room is quite basic and not too big, but we get everything we need . Bed is very comfy, and they give many pillows too.
DislikedThey provide housekeeping services every other day, but we may opt into their Go Green Program and receive $15 food & beverage credit for each day service is refused. We were supposed to get $30 credit, but when we wanted to use it, they had a problem with the system, so they said they would reimburse after we paid to the restaurant. At first they said they would give cash reimbursement, but then they said it would be credited to our credit card after we gave them copy of the receipt. Until now we haven't got any reimbursement, so disappointing.
9.0 ExcellentAlan, Apr 2024
LikedCheck in was good, but some computer problems. But, front desk did a good job managing this. Room and location were very good. Across from beach..close to everything..
DislikedComputer being down for checkin...
8.0 ExcellentAlexandra, Apr 2024
LikedLuxury facility feel
DislikedThe bathrooms were quite small. Staff was not super accommodating with our attempts to extend a stay.
8.0 ExcellentAlysia, Apr 2024
LikedAquarium was beautiful and views from room were exceptional
DislikedLifts are slow to reach floors, not sure if some were out of order?
9.0 ExcellentMelanie, Apr 2024
LikedRm 3860 fabulous view of ocean and Diamond Head
Search cheap hotels with HotelsCombined. Use the hotel finder to search for the cheapest hotel deal for all major destinations around the world. HotelsCombined searches hundreds of hotel booking sites to help you find hotels and book hotels that suit you best. Since HotelsCombined searches many hotel sites at once, you can find discount hotels quickly. Discover hotel discounts now and make your hotel reservation today.